Frequently Asked Questions (FAQs) – CDS Physio & Wellness

 

We understand you may have questions about our services, bookings, and policies. Below, you'll find answers to common inquiries to ensure a smooth and hassle-free experience.

General Information

 

Do You Have a Reception on Site?

No, we do not have a staffed reception. When you arrive for your appointment or class, please wait in the reception area (couches outside the clinic). You will be called when it’s time for your session.

Seating is available both inside on the couches and outside in the courtyard while you wait.

For enquiries, the best way to contact us is via email at [email protected].

Our phone number is 0406 926 611; however, the phone is not always attended. Please leave a voicemail, and we will return your call as soon as possible.

Response Times: Emails will be responded to within 24 hours.

Appointments & Cancellations:

  • All appointments can be booked online.
  • Cancellations can be made via the confirmation email link (at least 48 hours before your appointment) or by emailing us directly.

Booking & Scheduling

Payments & Health Fund Rebates

Cancellations & Policies

On the Day of Your Appointment or Class

Additional Support & Community

0406926611
2/145 Stirling Hwy, Nedlands
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